FAQ
The minimum order is 60 individually wrapped cookies per design. If you order 100 cookies, you can use two designs, etc.
The price depends on the cookie size.
Sizes:
We have four sizes:
- 4cm cookies cost $4
- 5cm cookies cost $5
- 7.5cm cookies cost $7
- 8.5cm cookies cost $8
The price is per individually wrapped cookie.
You can use any colors and design you like; it does not affect the price.
Ingredients:
In our Danish butter cookies we only use premium raw materials and are gourmet: the finest vanilla from Veracruz, Danish butter, sugar paper printed with edible ink, on top of a thin layer of the best fondant on the market. They are also individually wrapped to maintain their best flavor for over 6 months. You won't find any better.
Web Orders:
The easiest way to place your order is by starting here and following the steps to upload your own photos or images.
1. select the cookie shape and size.
2. Click the "Customize" button.
3. You can upload a photo, use our icons, and add text.
4. Click the "Continue" button.
In the comments, enter your maximum delivery date, and we'll schedule it for you. You can pay by card, PayPal, or bank transfer. Cookies have a shelf life of up to 6 months in their individual packaging.
Packaging:
We work with a sustainable green policy, which means all our packaging is biodegradable. We only use biodegradable cellophane, biodegradable bubble wrap (plant-based), and biodegradable cardboard.
If you prefer and find it more convenient, you can also place your order via WhatsApp. Just send us a photo, and we'll send you a sample of how it will look via WhatsApp.
Shipping:
Wholesale:
We make very large production such as 5,000-60,000 cookies at special prices, but this is always subject to confirmation as we work with a production schedule. We can ship to different destinations depending on the customer's needs. Contact us for more information.
Do you use wafers printed?
No, we only use edible icing sheets, which is a much more expensive product but much better in resolution, flavor, feel, and definition.
Does it cost anything to make a design?
No, in fact, we can help you create the design free of charge if you don't want to use our website where you can do it.
How long do the cookies last?
Up to 6 months in their individual packaging.
How can I make payment?
By bank transfer or via PayPal (PayPal charges a fee).
Can I place an order with an invoice?
Yes, of course; we are a factory.
Why do I have to make payment when placing the order?
Each order is personalized and is for one customer only. Once in production, it cannot be used by another customer. That's why payment is always due upon placing the order and before production.
How can I store the cookies?
Cookies are best stored in a cool, dry place between 15 and 30 degrees Celsius. They should never be exposed to extreme cold, heat, or sunlight.
Do you make other products, such as cakes?
No, we are a cookie factory specializing in personalized printed cookies.